Dutta Satadip

Chief Customer Officer

ActiveCampaign

Dutta is a tech industry veteran, thought leader and keynote speaker who specializes in customer strategy, customer acquisition, customer retention, and scaling operations.

At Pinterest and Google, he built organizations that engage customers to scale and profitability. Dutta has more than 20 years of industry experience and has held various senior leadership roles in most key operating areas, including Pre-Sales, Business Operations, Product Strategy, Product Management, Product Marketing, Engineering as well as Consulting positions. He specializes in transforming organizations by identifying the right strategic levers to drive the business while minimizing risk. Dutta has operated extensively in both developed and emerging countries. Dutta frequently speaks at major conferences like TEDx, Saastr, Chief Customer Officer, &Then, and contributes to publications like the Harvard Business Review.

He is currently an Advisor at Berkeley Skydeck- the University of California, Berkeley’s startup accelerator and incubator program, and a Board Advisor to the American Conservatory Theatre in San Francisco. He is an avid traveler and has been to over 60 countries and is looking forward to the future where travel becomes safe again.


All Sessions by Dutta Satadip

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Day 1: May 18, 2021

12:00 pm

12:00 pm

FIRESIDE CHAT: #RelationshipGoals

How to Treat Every Customer Like They’re Your Best Customer

As businesses grow, it becomes harder to engage with customers across their entire lifecycle. Customer success leaders can benefit from learning how to better prioritize customers as their company experiences growth and scale. This session will include best practices for:

  • Building deeper customer engagement via adoption
  • Converting customers into advocates
  • Prioritizing customers amidst organizational change and disruption

Augment growth by putting your customers first.

Day 2: May 19, 2021