Peter Armaly is a Senior Director and Advisor for Oracle SaaS Customer Success. He is responsible for program design and execution of skills enablement for the customer success organization and in that capacity he works closely with senior executives both internally and externally. Peter is a highly accomplished marketing and customer success practitioner/leader who leverages his background by speaking and blogging about the challenges and opportunities around developing sophisticated customer-centric approaches.
Day 1: May 18, 2021
11:30 am
11:30 am
C-Suite Panel: Exclusive Insights
Enhance Your Customer Success Program with Best Practices from Industry Leaders
In a world of constantly changing customer expectations, customer success leaders are tasked with developing plans to help clients succeed. Leverage exclusive insights into customer success strategies from leaders at the forefront of the field. Discover the key to:
- Developing overarching customer success strategies
- Fostering collaboration across departments
- Building support for customer success resulting in customer loyalty
Develop a strategic action plan to make your customer success program impactful.
Day 2: May 19, 2021